Frequently Asked Questions

Are there any customers in India already using StorVault™ products?

We have a wide, varied consumer base across the country. Do check our clientele page for more information on our satisfied customers, and references are available upon request.

What is the after sales support for StorVault™ solutions?

The Datalifecycle® Company provides direct on-site support to StorVault™ customers in South India. In other regions, support is delivered through an growing base of authorized support and service partners. Please email support@datalifecycle.com for details.

What is the warranty for a StorVault™ solution?

The warranty is typically three years for our solutions, though this varies depending on our client’s demands. Standard onsite and remote support runs for 1 year, and must be renewed every year.

What are the post-warranty support services for StorVault™ solutions?

Post warranty AMC plans for StorVault™ solutions can be purchased from The Datalifecycle® Company and its authorized business partners across India. The Datalifecycle® Company will ensure that all StorVault™ solutions are supported for up to 5 years from the date of purchase at a competitive cost.